IP Telephony (VoIP) Solutions for Business
Our 3CX Hosted IP Telephony solution offers many benefits to businesses, including ease of use and management, flexible customization, scalability, cost effectiveness and enhanced security. Contact us today to find out how our 3CX Hosted IP Telephony solution can meet your business needs.
- Features
- Unlimited extensions
- Call Waiting
- Conference call
- Simultaneous ringing on cell phones
- Work from anywhere
- Visual voice mailbox
- Voice mailbox by email
- Missed call notifications by email
- Windows/Mac/IOS/Android application
- Incoming faxes by email
- Automated call management
- Automated receptionist (IVR)
- Call groups
- Call parking (parking lot)
- Automated timetable
- Announcement to all (paging)
- Personal announcement
- Status-based call forwarding
- Personalized voicemail based on status
- Messaging
- Instant messaging between users
- Instant messaging via website (Live Chat)
- Facebook Instant Messaging
- SMS messaging
- Whats App Messaging
- Integrated video conferencing
- 100 participants
- Sharing a presentation screen
- Individual access links
- Dedicated mobile application
- Survey tools
- Includes a whiteboard
- File Sharing
- Remote Desktop Access
- Audio access via phone
- Call Center
- Call recordings
- Active listening and supervision
- Several queuing strategies
- Shared telephones (hot-desking)
- Automated call return
- Missed call notification
- Music and personalized message on hold
- Announcement of the position
- Security
- Call restriction by country
- Very secure access
- Intrusion detection
- Encrypted multi-site system backup
- Server in active replication (Fail Over)
- Limited server access
- Limited access to the administration console
- Service & Support
- Professional commissioning
- 3CX Certified Technicians
- Remote technical support
- On-site technical assistance
- System and device updates
- Centralized administration portal
- Management portal by user
- General training included
- Redundant infrastructure
- Optional services
- Studio recording of greetings
- Integration with Microsoft Teams
- CRM / REST / API integration
- Network monitoring
- Customized third-party tools